Thank you for shopping with us at Temptressfashion.com. We appreciate your business and want you to be 100% happy with your experience. If you are not, please see our Return & Exchange policy below.
- All returnable items must be received within 21 days of the date your order shipped from us.
- You will receive a store credit or an exchange based on the following:
- A copy of your receipt, noting why you are returning the item
- The item/s are in their original packing and in sellable condition
- Your RA#
- We strongly encourage you to send packages with a tracking number, as we are not responsible for packages lost by shipping carriers.The following items will NOT be accepted for a return or exchange:
- Items that are on sale for 25% or more are Final Sale
- Lingerie, Stockings, Swimwear, Cosmetics, Fragrances, & Toiletries
- Any item that is worn, soiled, altered, or damage by the customer
- Please note that Shipping Costs are not calculated in the store credit amount issued and the customer is responsible for all shipping costs.
RETURN AUTHORIZATION #’S:
- A Return Authorization (RA) number must be issued before any returns will be accepted. Please contact Customer Care at firstname.lastname@example.org to obtain an RA number.
- If your item arrives damage or not as described, contact us within 24 hours of receiving the item.
- When requesting a Return Damage Merchandise Authorization (RMDA) for a damage item, please include a detailed description (and picture if possible) when contacting customer care.
If you have any questions regarding your purchase you can email us at email@example.com or call us at 619-224-2284 between the hours of 11am – 6pm PST.